Quality Management System (QMS)

NO.	TITLE	DOCUMENT NO.	VERSION	REVISION	EFFECTIVE DATE
1.	Management of IT Change	IIUM/ITD/01	02	05	08/2019
2.	Management Of IT Problem	IIUM/ITD/02	02	04	08/2019
3.	Management Of ICT Loan Equipment	IIUM/ITD/03	02	03	06/2020
4.	Management Of Performance Monitoring and Capacity Planning	IIUM/ITD/04	02	04	06/2020
5.	Management of IIUM Computing System (ICS)	IIUM/ITD/05	02	04	06/2020
6.	Product Training	IIUM/ITD/06	02	04	06/2020
7.	Management of IT Projects	IIUM/ITD/07	02	05	08/2019
8.	Management of Proof of Concept	IIUM/ITD/08	02	05	06/2020
9.	Managing Quality Test and UAT (User Acceptance Test)	IIUM/ITD/09	02	02	06/2020
10.	Management of IT Service Request and Incident	IIUM/TNL/29	02	04	06/2020
11.	Provision of Support for Seasonal Activities	IIUM/TNL/30	02	05	06/2020
12.	Data Backup	IIUM/TNL/31	02	03	06/2020
13.	Management of IIUM Data Centre	IIUM/TNL/32	02	05	06/2020

NO.	TITLE	VERSION \| REVISION \| EFFECTIVE DATE
1.	Control of Documents	02 \| 02 \| 09/2015
2.	Control of Non-Corforming Products/Services	02 \| 01 \| 09/2015
3.	Control of Records	02 \| 01 \| 09/2015
4.	Corrective Action	02 \| 01 \| 09/2015
5.	Internal Audit	02 \| 01 \| 09/2015
6.	Preventive Action	02 \| 01 \| 09/2015

NO.	TITLE	EFFECTIVE DATE
1.	Quality Manual	2018
2.	Appendix 1 - IIUM Organization Chart	2019
3.	Appendix 2 - Quality Objectives for ALL

INFORMATION TECHNOLOGY DIVISION