INFORMATION TECHNOLOGY DIVISION
Governance, Customer Care & Commercialization Section
معلومات الاتصال
Governance, Customer Care & Commercialization Section


Deputy Director
Azlan Mohamed Zain
4873
azlanmz@iium.edu.my

Admin Assistant cum Personal Assistant
Nurul Faten Shahida Mat Zahani
3796
faten@iium.edu.my
UNITS
ICT Governance Unit (ITG)
Senior Information Technology Officer (F44)
Siti Zarina bt Muhamat
4889
zarina@iium.edu.my
Senior Engineer (J44)
Saidah Zawanah Sulaiman
6778
szawanah@iium.edu.my
Senior Asst. Info. Technology Officer (FA32)
Suhaily Omar
3890
suhaily@iium.edu.my
The department is responsible for the following:
- Coordinate the development of University IT policies, procedures, standards and guidelines
- Coordinate the development and implementation of University IT best practices
- Coordinate the development and implementation of IT Service Management frameworks
- Coordinate the development and implementation of IT Governance frameworks
- Coordinate the Quality Management System (ISO 9001:2008) implementation of the division
- Promote IT products and services offered by the University to the IIUM community thru awareness, training and workshop sessions.
- Maintain the IT Governance website as medium of information on the IT Governance activities and events
Customer Care & Commercialization CRU
Team Leader
Senior Information Technology Officer (F44)
Khairani Che Ibrahim
4884
khairani@iium.edu.my
Assistant Information Technology Officer (FA29)
Mohd Farisalharisi bin Mohd Yaziz
3887
farisal@iium.edu.my
Computer Technician
Shamsul Bahri b Mohd Nasim
NA
shamsulbahri@iium.edu.my